Get Microsoft Silverlight

HOW TO INSTALL SILVERLIGHT using the Install Microsoft Silverlight Icon:

    1. Click the Install Microsoft Silverlight image.

    2. When asked “Do you want to run or save this file?”  Click RUN

    3. During the installation always answer prompts in the affirmative:  Run, Install Now

    4. When prompted , refresh (F5) the page and click Close

    5. The JET Sign in screen will be presented.  Now Sign In using your current JET credentials

If you experience issues with the download process you can go to:  https://www.microsoft.com/getsilverlight where you should follow the on screen instructions.  This site offers no charge support for Silverlight directly from Microsoft for install and uninstall issues only.

The ASM Support Center is available to assist with issues incurred with accessing the JET web application.  However, Advantage Sales and Marketing does not support home or personal PC’s. You will need to find your own technical support to work through any additional problems.