HOW TO INSTALL SILVERLIGHT using the Install Microsoft
the Install Microsoft Silverlight image.
asked “Do you want to run or save this file?” Click RUN
the installation always answer prompts in the affirmative: Run, Install Now
prompted , refresh (F5) the page and click Close
JET Sign in screen will be presented. Now Sign In using your current JET
If you experience issues with the download process you can
go to: https://www.microsoft.com/getsilverlight
where you should follow the on screen instructions. This site offers no charge
support for Silverlight directly from Microsoft for install and uninstall
The ASM Support Center is available to assist with issues
incurred with accessing the JET web application. However, Advantage Sales
and Marketing does not support home or personal PC’s. You will need to
find your own technical support to work through any additional problems.